CLEAR TERMS BEFORE THE SALE.

01

SHIPPING

Report visible damage, missing contents, or delivery problems within five calendar days.

02

RETURNS & REFUNDS

New, unused, uninstalled products in their original packaging may be returned within 90 days of purchase with prior return authorization.

Customers are responsible for return shipping, and original shipping charges are nonrefundable. Approved non-defective returns are subject to a 20% restocking fee.

Modified, engraved, powder-coated-to-order, special-order, and custom-manufactured J Fab products are non-returnable unless defective or materially different from the approved specification. Defective, damaged, or incorrect items will not be charged return shipping or restocking fees. Exchanges are not offered. Approved refunds are processed within three business days after the return is received and inspected.

03

ONE-YEAR LIMITED WARRANTY

Standard J Fab products are warranted against defects in material and workmanship for one year from the original purchase date. Exclusions include improper installation, modification, misuse, normal wear, cosmetic wear, use outside the intended application, and damage from welding heat, grinding, chemicals, corrosion, or incompatible hardware.

04

PROJECT WORK

A quote request is not an order. Project work normally requires a 50% deposit after scope, price, material, finish, and required approvals are accepted.

05

PRIVACY

J Fab collects information needed to answer requests, process orders, take payment, ship products, prevent fraud, and provide support. Payment information is handled by the selected payment provider. Use the Contact page for privacy requests.

06

WEBSITE TERMS

• Current prices, availability, and specifications are shown on each product page.
• Product details are updated as releases move into production.
• J Fab branding, drawings, photography, and website content may not be copied without permission.
• Project quotes are valid for 30 days unless stated otherwise.